So, what do you do after this failed sign-in attempt? Let’s check out the eight different methods for tackling the OneDrive sign-in error code 0x8004de69.
1. Re-Install OneDrive
OneDrive might be giving you issues simply because it wasn’t installed correctly. In this case, re-installing the app could help get rid of this problem.
So, here are the steps for reinstalling the OneDrive app:
Press Win + R to open the Run command dialog box. Type appwiz. cpl and press Enter to open the Programs and Features window. Locate Microsoft OneDrive, right-click on it, and select Uninstall.
When the process is complete, download OneDrive from the Microsoft website.
2. Unlink and Re-Link OneDrive to Your PC
This error might also be caused by a linking issue between OneDrive and your PC. So, you could resolve the problem by unlinking and re-linking OneDrive to your device. Here’s how:
Open OneDrive by clicking its icon in the bottom-right corner of the taskbar. Click the Help & Settings icon in the top-right corner. Select Settings from the options and navigate to the Account tab. Click the Unlink this PC option and then press the Unlink account button.
This process will unlink OneDrive from your PC. From there, it’ll then pop up a setup window. Now, enter your Microsoft Account email address, type in your password, and then select Sign in to proceed.
3. Sign In to Your Device Using the Correct Microsoft Account
Perhaps you’re bumping into this error simply because you’re not signed in to a Microsoft account. In this case, you’ll need to sign in to your device using the Microsoft account that’s linked to OneDrive.
Now, here’s how you can sign in to your device using the correct Microsoft account:
Type Settings in the Start Menu search bar and select the Best match. Select Accounts from the menu items. Next, select the Email & accounts option on the left-hand side. Click Add a Microsoft account on the right-hand side pane. Fill in your email address and follow the on-screen instructions to finalize the process.
4. Reset the OneDrive App
The sign-in error code 0x8004de69 could also pop up if the OneDrive app is corrupted. To resolve the problem, you could reset OneDrive by following these steps:
Press Win + I to open the Settings window. Next, click the Apps option. Select Apps & features on the left-hand side pane. Locate Microsoft OneDrive, click on it, and select Advanced options. Click the Reset button in the pop-up window. Follow the on-screen instructions to complete the process.
5. Repair the Network Drivers
OneDrive might sometimes fail due to network-related problems. So, you could try testing your internet connection to ensure that it’s working properly. From there you could try repairing the network drivers to tackle the sign-in error.
Here are the steps for updating your network drivers:
Press Win + S to open the Start Menu search bar. Type Device Manager and then select the Best match. Expand the Network adapters option, right-click on your device’s network adapter, and then select Update driver.
Next, select the Search automatically for updated driver software in the pop-up window. Finally, follow the on-screen steps to complete the process.
If this doesn’t resolve the problem, then you might consider reinstalling the network adapters. Here’s how:
Open the Device Manager by following the previous steps. Expand the Network adapters option, right-click your PC’s network adapter, and select Uninstall device. Navigate to the Action tab and select Scan for hardware changes. Finally, restart your device to apply these changes.
6. Use the System Troubleshooters
You can also resolve this OneDrive sign-in error by using a few relevant Windows troubleshooting tools.
If you suspect that this is a network-related issue, then the Internet Connections troubleshooter could help. So, here’s how you can run this tool:
Press Win + I to open the System Settings. Type Troubleshoot in the Settings search bar and select the relevant option. Click the Additional troubleshooters option on the right-hand side pane. Click the Internet Connections option and press Run the troubleshooter. Finalize the process by following the on-screen instructions.
If you suspect that this is a hardware-related issue, then give the Hardware and Devices troubleshooter a try. Here’s how you can use this tool:
Open the Troubleshoot Settings window as per the previous steps. Select the Hardware and Devices troubleshooter and press the Run the troubleshooter button.
Wait for the process to complete and then restart your device to apply the changes.
7. Enable the OneDrive App Via the Registry Editor
This error message is likely to pop up if the OneDrive app is disabled. So, you could tweak a few Registry settings to tackle the problem.
Now, here’s how you can enable OneDrive via the Registry Editor:
Press Win + R to open the Run command dialog box. Type Regedit and press OK to open the Registry Editor. Navigate to HKEY_CURRENT_USER > SOFTWARE > Microsoft > OneDrive. Locate the EnableADAL key on the right-hand side pane and double-click on it.
In the next window, set the Value data to 1 and then press OK. When you finish, close the Registry Editor and restart your device.
8. Install the Latest Windows Updates
If you’re still unable to resolve the error, then you might consider updating your device. When you install the latest updates, the system will get rid of the bugs that might be interfering with OneDrive.
So, here’s how you can install the latest Windows updates:
Press Win + I to open the System Settings. Select the Update & Security option. Next, click the Windows Update option on the left-hand side pane. Finally, click Check for updates on the right-hand side and follow the on-screen steps to finalize the process.
Back-Up Your Data Files Again With OneDrive
The OneDrive sign-in error code 0x8004de69 usually pops up when the OneDrive app is corrupted or outdated. In most cases, you simply need to re-install or reset the app to resolve this issue. Otherwise, any of the other solutions we’ve covered should help you out.
But if OneDrive still gives you issues, perhaps it’s time to explore other cloud storage providers.
