Take notes. Bring a notebook and be prepared to take many notes about the loved one that has passed away.

Ask them if there is music or any special readings that they would like to have incorporated into the service. Encourage them not to pick more than two or three songs, since those can be an emotional overload. Also, let them know that you are available to read poems or letters that they’ve written in case they find that they can’t share on the day of the service.

After the eulogy, invite the friends and family to come forward and share their own thoughts. This is a perfect place to insert a song to give them time to think. If no one comes forward, then make some light comment about how difficult it can be to speak at a funeral, and finish by closing the service with prayer.